GDPR Compliance

Data Rectification

You can use the links below to update your account data if it is not accurate.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

TO UPDATE THE SPEAKERS, PLEASE DO THE FOLLOWING:

  • Unzip the file and put the "ota.bin" file on an empty USB drive (MAX 32 GB - formatted as FAT32)*. Remember to "eject" it properly before removing it from the computer
  • Plug it into the USB port on the back of the speaker
  • Turn on the speaker and hold the mute-button for 8 seconds
  • The LED on the speaker will now start blinking to indicate it is updating
  • Once it has stopped blinking, please unplug the power cable, disconnect the USB drive and wait 5 seconds before turning on the speaker again. It's now updated!